Service & Support

LodgeNet combines an extensive field service network and in-house, toll-free support into an integrated team that provides customers with quick solutions to issues concerning their systems.

Field Service

LodgeNet understands that in servicing your system, time is money. That’s why we maintain an extensive North American field service network, ready for rapid deployment to wherever service issues arise. These experienced technicians are equipped with the latest mobile communications and diagnostic equipment. In an era of widespread outsourcing, we continue to service nearly 90% of our customer properties with our own employees (and the remainder with carefully chosen qualified service partners). Our quality control and training initiatives have established us as an industry leader in response time, efficiency and professionalism.

Toll-Free Technical Support

For LodgeNet Systems: 1-888-LODGENET (563-4363)
For On Command Systems: 1-800-835-7147
For StayOnline Systems: 1-877-668-3572