Q: When does everything break? A: The day after the warranty expires.
Beat Murphy and his law at his own game with LodgeNet’s extended warranty plans. New TVs? Covered. New broadband equipment? Covered. Digital signage? Telephone system? Business center? Covered. Covered. Covered.
Three- or four-year plans are available, with or without financing. It's your choice.
And how, you ask, are these warranties supported? With LodgeNet’s highly trained, fully equipped and employee based Field Service group. Over 300 specialized agents, spread across the continent for fast, professional on-site response. And if you don’t need them, we still offer the most comprehensive three-tier domestic Contact Center services in the industry.
You want numbers? How about these:
- The industry's largest network of Field Service and Contact Center employees
- 20 Field Service offices across North America
- Nearly 95% of all LodgeNet customer properties are served by our own employees
(and the remainder with carefully chosen qualified service partners)
- 800,000 calls handled annually
- More than 95% of guests' HSIA calls are resolved on the first call
- More than 70% of video system calls are resolved by our Contact Center, without dispatching Field Service
So let’s get busy foiling Mr. Murphy’s plans to disrupt your business. Call or click today to get started.