LodgeNet’s broadband solutions extend beyond the hardware. We also include 24x7 toll-free phone support along with face-to-face hotel staff training and nationwide on-site service through the industry’s largest employee-based network of field service technicians.

Check out these credentials:

• Broad-based training and expertise: Supporting Cisco^®, Centrino^®, Motorola, Ruckus, Colubris, and more.
• One-call resolution: Routing and escalation protocols efficiently direct calls to the person(s) who can help.
• On-site service: The largest nationwide network of customer service professionals in the hospitality industry.
• 100% U.S. based Contact Center.
• Multilingual capability: Spanish and French speaking Contact Center staff are available to assist non-English speaking hotel guests and staff.
• Remote monitoring of visitor based networks (VBNs): To detect and remedy VBN issues before they impact your hotel.
• Personalized staff training: Standard with every installation and supported by comprehensive online reference resources.
• Broad based training, certification and expertise through Microsoft, CompTIA, Dell, Cisco and others.

So contact one of our solution specialists today at BISsales@lodgenet.com and see just how fast you can breathe a little easier when it comes to your number one amenity.         

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