LodgeNet combines an extensive field service network and toll-free technical support into an integrated team that provides customers with quick solutions to their LodgeNet system issues.

Field Service
LodgeNet maintains a nationwide network of experienced field service technicians, equipped with the latest wireless communications and diagnostic equipment. We have also innovated quality control and training initiatives that have established us as an industry leader in response time, efficiency and professionalism.

By The Numbers:

• The industry's largest network of Field Service and Contact Center employees
• 20 Field Service offices across North America
• Nearly 95% of all LodgeNet customer properties are served by our own employees (and the remainder with carefully chosen qualified service partners)  

24/7 Technical Support
LodgeNet was the first to bring 24/7, toll-free technical support to the industry, and that leadership continues today. 

By The Numbers:

• 800,000 calls handled annually
• More than 95% of guest's high-speed Internet access calls are resolved on the first call
• More than 70% of video system calls are resolved by the Contact Center without dispatching Field Service 

For LodgeNet Systems: 1-888-LODGENET (563-4363)
For On Command Systems: 1-800-835-7147
For StayOnline Systems: 1-877-668-3572