At LodgeNet, we pioneered the process of customizing our high-definition (HD) systems to help hoteliers make their interactive TV solutions their own. With many capabilities for your HD Advanced platform, our experts will assist you in aligning your system with your individual property needs and/or brand standards.
BENEFITS
- Associates the guest’s TV experience more closely with your hotel or brand’s identity and messaging.
- Maximizes ROI from already produced graphical and video content.
- Increases potential revenue from on-property revenue centers (dining, spa, etc.) as well as cross property marketing.
- Offers various tiers, from basic logo placement and library background selections to customization of the main menu and sub-menu interfaces.
KEY FEATURES
- Co-created between LodgeNet and the customer: LodgeNet acts as the consultant and/or production resource.
- Customized interface: True HD menus from our award winning design team to maximize the resolution and display area of your HD televisions.
- Customized Welcome Channel: “First-up” channel that supports video content and includes a SELECT Access feature that links the viewer directly from a vignette to the content or service being promoted in the interactive menu.
- Customized hotel channels: Video and text-based channels to convey event information and support your on-site revenue centers, affinity program and other promotions.
- Customized guest directory: Compendium information delivered through the guest room TV to save you time and money and meet your green initiatives.
- Customized hotel survey: Guests answer questions through the TV, with results automatically delivered to hotel management; includes real-time notification to expedite service recovery.
PLATFORMS SUPPORTED
Available as part of LodgeNet’s EasyHD™ Solution.
54.5% of travelers are interested or very interested in information about on-site amenities and hotel services via the interactive system.
(Zoomerang survey, March 2008)
47% of those same guests said they prefer having a casual, three-meal restaurant on property.
(“The NEXTgen TRAVELER™”, conducted by Ypartnership and PhoCusWright Inc.)