The unsurpassed service and support behind the LodgeNetRX® system are the hidden advantages that make it the premier choice for service minded healthcare providers. LodgeNetRX systems are backed by a localized service and support team that provides customers with quick solutions to system issues.

Your LodgeNetRX system is installed, inspected, maintained and supported by the same world-class service and support organization that expertly services more than 1.9 million rooms in 10,000 properties. You receive unsurpassed 24x7x365 Contact Center support and real-time system monitoring from our centrally located Network Operations Center. In addition to support from our corporate headquarters, your LodgeNetRX system is serviced by an established field service network, available for on-site preventative maintenance and timely service visits from field service offices across the United States and Canada.

LodgeNetRX solutions are backed by an integrated team that provides customers with quick response. With a 100 percent U.S. based, toll-free technical support group, over 70 percent of all calls are resolved over the phone during the initial call.

If a phone call is not enough, you can have peace of mind knowing that your LodgeNetRX system has on-site support from a North American field service network of certified technicians, ready to go wherever service issues arise. These experienced technicians are equipped with the latest mobile communications and diagnostic equipment, ensuring you have the right people and the right tools to keep your system operating properly.